FAQ

1. What is your processing time?

Orders are usually processed within 1–3 business days.

2. How long is shipping?

Standard shipping typically takes 5–10 business days, depending on your location.

3. Do you offer free shipping?

Yes! We offer free shipping on orders over the minimum purchase amount (set your threshold here).

4. How can I track my order?

Once your order ships, you will receive an email with a tracking number.

5. What is your return policy?

We accept returns within 14–30 days of delivery (set your return window). Items must be unworn, unwashed, and in original condition.

6. What if I received a damaged or incorrect item?

Please email us at support@lukeluke.com with your order number and a photo of the item so we can assist you.

7. Do you ship internationally?

Yes, we offer worldwide shipping. Delivery time may vary by region.

8. Can I change or cancel my order?

Orders can be changed or canceled within a short window after purchase. Please contact us immediately.

9. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options available at checkout.